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Customer Service Contact:
info@churchbanners.com
888.453.0060 x103
M-Th | 9am - 6pm
Fri | 9am - 3pm
Sat | Closed
Sun | Closed
How can ChurchBanners.com serve you?
It is our mission here at ChurchBanners.com to enhance your satisfaction and meet your expectations on quality designed church banners. Here in our customer service department you'll find answers to shipping questions, returns and exchanges, discounts and specials we may be advertising, and what materials will be the best option for your banner display.
As always, we're here by phone Monday-Thursday 9am-6pm CST and Fridays from 9am-3pm CST. We would love to help and answer any questions you may have concerning new or existing orders. Call us, we would love to speak and help in any way we can. 888.453.0060.
Need help with a custom banner? Here is a link to get custom church banners with out all the headache of an up charge. We do not charge for customizing our banners. Fill out the form and a designer will have a proof to you with in 1-2 business days. If you need to see something sooner please call and we will see what can do to accommodate your turn-around time. If you would like to know more about our custom banners click here.
Shipping and Handling...
- We ship all our banners using FedEx ground and FedEx Economy Intl' for those outside the USA.
- We can expedite shipping for express delivery, but you must call in to check available options.
- Stock Orders in limited quantities ship with in 2 business days upon the clearing of payment.
- Custom Orders vary depending on approval of artwork. Once artwork is approved and paid, the order will ship with the same time requirements as our stock banners.
- Customers can choose other carriers for their packages, but they must call in to place their order and shipping preferences. There may be additional charges for the different carrier requirements.
- Most packages in the 48 states will arrive within 3-5 business days upon leaving our warehouse.
- Tracking for your package is sent once it has been processed and an email is sent to the one provided at check-out.
Payment and Return Policies for Refund (Indoor Banners)
- Orders must be paid in full before printing and shipping can be completed.
- CUSTOM BANNERS ARE NON REFUNDABLE.
- Any defects or misprints on our behalf ChurchBanners.com will print and ship immediately new banners out to you on our behalf. We want to make sure you receive what your ministry ordered.
- Stock indoor church banner designs (pole pocket finishings only in a 2'x6' or 3'x5' size only) are available with a full banner refund. Customers must call within 5 days of receiving their package to request an RA NUMBER. Shipping & Handling is not refundable. Once an RA is given the banners must arrive within two weeks in the same package they were originally shipped in or we will no longer be able to refund the stock banner purchase.
- For non stock banners or banners with GROMMETS, we unfortunately can not take them back. If it is a misprint on our behalf we will gladly fix and reship out new banners immediately.
- Banner designs in 18"x60", 3'x8', 4'x10', 4x12', 4'x15' and larger are non refundable. All banners are print on demand and are not available with a full banner refund.
- Stands and displays may incur a 25% restocking fee depending on the quantity and stand. For questions, please ask a representative before placing your order.
- Shipping Expense on your invoice is non-refundable and shipping return items is paid for by the customer. We do not issue return labels. Customer is responsible for shipping the banners back within the time required for a refund.
Payment and Return Policies for Refund (Feather Flags)
- Orders must be paid in full before printing and shipping can be completed.
- FEATHER FLAGS ARE NON REFUNDABLE.
- Any defects or misprints on our behalf ChurchBanners.com will print and ship immediately new flags out to you on our behalf. We want to make sure you receive what your ministry ordered.
- Stock feather flag designs are print on demand. Only a store credit towards your purchase will be given if it meets our store policy. If you wish to return them after receiving, customers must call to receive an RA NUMBER within 14 days of arrival. Shipping & Handling is not refundable. Once an RA is given the flags must arrive within two weeks or we will no longer be able to issue an in-store credit.
- For custom feather flags, we unfortunately can not take them back. No returns and no store credit will be issued. If it is a misprint on our behalf we will gladly fix and reship out new flags immediately. Customer must call in within 5 days of receiving their package to inform us of the issue on the feather flag.
- Feather Flag Hardware may incur a 25% restocking fee depending on the quantity. For questions, please ask a representative before placing your order.
- Shipping Expense on your invoice is non-refundable and shipping approved items back is paid for by the customer.
Payment and Return Policies for Refund (Displays & Stands)
- Orders must be paid in full before printing and shipping can be completed.
- All banner displays and stands are print on demand and are non refundable. These are considered custom products.
- Any defects or misprints on our behalf ChurchBanners.com will print and ship immediately new products out to you on our behalf. We want to make sure you receive what your ministry ordered.
- Stock banner display designs are print on demand. Only a store credit towards your purchase will be given if it meets our store policy. If you wish to return them after receiving, customers must call to receive an RA NUMBER within 14 days of arrival. Shipping & Handling is not refundable. Once an RA is given the product must arrive within two weeks in its original packaging or we will no longer be able to issue an in-store credit.
- For custom banner displays, we unfortunately can not take them back. No returns and no store credit will be issued. If it is a misprint on our behalf we will gladly fix and reship out new flags immediately. Customer must call within 5 days of receiving their package to inform us of the issue on the product.
- Display Hardware may incur a 25% restocking fee depending on the quantity. For questions, please ask a representative before placing your order.
- Shipping Expense on your invoice is non-refundable and shipping approved items back is paid for by the customer.
Fabric vs Vinyl
- Fabric is 100% Polyester coated for a quality print and a straight hang.
- Fabric does not curl and hangs nice and straight.
- Fabric is for interior use only and comes single sided.
- Fabric is the best option for our Banner Collage series.
- Print quality on the fabric is elegant and has a luster finished look. It is not a shiny look. Inks on the fabric soak into the material just a bit compared to the vinyl.
- Vinyl is a pvc, 13oz matte banner material. The matte finish keeps the glare low for indoor use.
- Vinyl is great for outdoors and is "ok" for indoor use, but we prefer the fabric option when using for inside.
- Vinyl curls along the vertical upright edges and curls out towards the audience.
- Vinyl is not a great option for our Banner Collage series, but we understand budgets and know it's a much better price option when buying in quantities.
- Print quality on vinyl is brighter than the fabric and for the Stained Glass series the vinyl actually looks better than the fabric. The downside to the vinyl stained glass series is the edges curl, where as the fabric edges do not curl at all.
Customer Service Contact:
info@churchbanners.com
888.453.0060 x103
M-Th | 9am - 6pm
Fri | 9am - 3pm
Sat | Closed
Sun | Closed
Pay pending orders here:
HAVE MORE QUESTIONS? Here are some helpful F.A.Q.'s about ChurchBanners.com
Which material should I choose: Fabric vs Vinyl ?
Will you print a design that I create?
Can you create a banner based on my ideas?
I need a banner, but I'm not finding what I'm looking for
Can I change the text on a stock banner?
Can the color of a banner be changed?
Can the background of a banner be changed?
Can I use the background of one banner with the text of another?
How long before I can get my first proof?
Can you incorporate our logo into your design?
What file format should I send our logo in?
Can you make changes to our logo for me?
Can I get a double-sided banner?
What options are available to display my banner?
Do I need a display or can I hang it myself?
Do you attach my banner to my display for me?
I have a display. Can you make a banner to fit the display that I already have?
ChurchBanners.com was formally over on Amplify Designs site and has now upgraded and rebranded to become ChurchBanners.com. The name says it all, we make quality banners for churches, and we have since 2005.
The purpose of this site is to provide customers with a quality experience viewing all of our custom made church banner designs. At ChurchBanners.com you will find quality images, user-friendly navigation, helpful hints, and an wide variety of design solutions to suit all of your church banner needs. If you would like to see some higher resolution images, check out our banner gallery and click on the images to see even more quality detail completed by our wonderful design staff. We can also email larger versions upon request.
A question we always ask our customers is..."where are you going to display your church banner?"
If the answer is inside we generally will recommend fabric unless it's going to be for a very short term use and only for that particular occasion. If it's a seasonal use banner and you would hang the banners the next season, we would suggest the fabric. For most sanctuary or welcome center displays we highly recommend the fabric. Every where else inside the church, we see both materials being used.
If the banner is going outside on your parking lot poles or out by the roadside, you must use the vinyl banner material. Our fabric banners are only good for interior use. Below is a breakdown of both materials.
Fabric Banners
- Fabric is 100% Polyester coated for a quality print and a straight hang.
- Fabric does not curl and hangs nice and straight.
- Fabric is for interior use only and comes single sided.
- Fabric is the best option for our Banner Collage series.
- Print quality on the fabric is elegant and has a luster finished look. It is not a shiny finish. Inks on the fabric soak into the material just a bit compared to the vinyl.
- Our fabric is stiff like a heavy starched men's dress shirt, and not soft like a cotton or silk tshirt or flag.
Matte Vinyl Banners
- Vinyl is a pvc, 13oz matte banner material. The matte finish keeps the glare low for indoor use.
- Vinyl is great for outdoors and is "ok" for indoor use, but we prefer the fabric option when using for inside.
- Vinyl curls along the vertical upright edges and curls out towards the audience.
- Vinyl is not a great option for our Banner Collage series, but we understand budgets and know it's a much better price option when buying in quantities.
- Print quality on vinyl is brighter than the fabric and for the Stained Glass series the vinyl actually looks better than the fabric. The downside to the vinyl stained glass series is the edges curl, where as the fabric edges do not curl at all.
Will you print a design that I create?
Yes, Your church designs can be printed, but may require editing to service our printing specifications. Check out our custom banners page for artwork specifications. You can also click the button to get a free proof request submitted based on one of our designs.
Can you create a banner based on my thoughts and ideas?
Yes, our designers will collaborate with you and your team. We ask that you send in examples of your ideas at the same time that you send your proof request.
I need a banner, but I'm not finding what I'm looking for.
We can work with you to help find you a design solution. We ask that you find examples of banners that you like, or a style you like, on our website to aid in the design process. We will take it from there and start coming up with a design idea and let you know if there will be any fees incurred by the design path we recommend.
Can I change the text on a stock banner?
Yes,the text on stock worship banners can be customized, free of charge, to the extent that the file is editable.
Can the color of a banner be changed?
Yes, the colors of a banner can be customized, free of charge, to the extent that the file is editable.
Can the background of a banner be changed?
Yes, the background of a banner can be customized, free of charge, to the extent that the file is editable. We can switch one background out for another and will send proofs for approval before anything is every printed.
Can I use the background of one banner with the text of another?
Yes, attributes of one stock banner can be used with those of another, free of charge, to the extent that the file is editable.
Banner proofs are sent by email and come a little larger than what is on our site for better quality previewing.
How long before I can get my first proof?
Banner proofs are sent within 1-2 business days from your request being received.
No we do not. Designing church banners is what we're good at and we prefer to stick with it. We can help with editing your existing logo, but coming up with new concepts and making a new logo is not something we have available.
Can you incorporate our logo into your design?
Yes, your logo can be incorporated in the design of your banner once you have provided one through our ftp site. You can upload your church logo here.
There are three options that allow you to provide us your ministry logo. You can either send your logo to us through email (info@churchbanners.com), through a share file program like dropbox or yousendit, or through our ftp link that is located on the right hand side of every page of our website.
What file format should I send our logo in?
You can send us your logo (and any other artwork) as an EPS, a PDF, an AI file, or even an high resolution JPG. Check out more information on our Custom Banners page.
Can you make changes to our logo for me?
Yes, changes can be made to your existing logo to the extent that the file will allow and within the time available to edit your logo.
Can I get a double-sided banner?
Yes, we can design a double sided banner to have the same copy or different copy for either side. Once sent to production double-sided banners are only available in vinyl and must be ordered by phone 888.453.0060. Please visit the pricing page for double sided pricing information
What options are available to display my banner?
We have a wide variety of display options for you to choose from. Please visit the Stands & Displays page for more information.
Do I need a display or can I hang it myself?
All of our banners are finished with grommets or pole pockets so that you may display them in any way that you desire. Images of both can be found on our pricing page.
Do you attach my banner to my display for me?
For the safety of preserving the quality of your banner, we ship most of our display's separately. All banner rollups displays come with the graphic attached to the display, but for all other stands the banner will come separately.
I have a display. Can you make a banner to fit the display that I already have?
Yes, we can create a banner for any display that is featured on our site or one that you have. We can design banners and produce them to the inch required. In the case that your display is not featured on our website, we would need the exact dimensions and finishings of the display to make sure we use the suitable material and size for each. Please contact a design representative to discuss the banners needed to fit your custom stand.
